Shopping
Absolutely! At Blue Harbor Marine Select, every piece of jewelry is a treasure we’ve rigorously sourced from trusted global artisans and reputable gem suppliers. Each gemstone comes with authoritative certification (such as GIA for diamonds), and all metals meet international purity standards. We take pride in our "marine selection" commitment—only the most exquisite, durable, and genuine pieces make their way to your jewelry box. You can wear our jewelry with complete confidence, as it’s not just an accessory, but a timeless investment.
Your precious jewelry deserves the utmost care during its journey. We’ve partnered with world-class logistics providers (including DHL and FedEx) to offer secure, trackable shipping to over 120 countries. Each piece is packed in a shockproof, anti-tarnish luxury box, wrapped with tamper-proof packaging to prevent damage or loss. Most orders are processed within 24 hours, and you’ll receive real-time tracking updates until your jewelry safely arrives at your doorstep. We also provide optional insurance coverage for added peace of mind—because your satisfaction is our top priority.
Yes, we specialize in creating one-of-a-kind jewelry that tells your unique story! Whether it’s an engagement ring engraved with your anniversary date, a necklace featuring your loved one’s birthstone, or a custom-designed piece to mark a milestone, our professional design team will work closely with you. From sketching to final craftsmanship, we’ll keep you involved every step of the way, ensuring the end result exceeds your expectations. Our customization service combines traditional craftsmanship with modern aesthetics, making your special moment even more memorable with a piece that’s exclusively yours.
We stand firmly behind the quality of our jewelry, which is why we offer a 30-day hassle-free return and exchange policy. If for any reason you’re not completely satisfied, simply contact our 24/7 customer service team—we’ll guide you through the process with no complicated procedures. All returned items will be inspected by our professional team, and we’ll issue a full refund or arrange for an exchange promptly. Additionally, we provide a 1-year warranty for all our jewelry, covering any craftsmanship defects. Your trust in us is invaluable, and we’ll do everything to ensure your shopping experience is smooth and enjoyable.
Caring for your Blue Harbor jewelry is simple, and it will keep its brilliance for years to come! We include a complimentary jewelry care kit with every order, which contains a soft polishing cloth, anti-tarnish pouch, and detailed care instructions. Avoid exposing your jewelry to harsh chemicals (such as perfume, lotion, or chlorine), and remove it before bathing or exercising. For gemstone pieces, gently clean them with a mild soap and warm water, then pat dry with the included cloth. With just a little love and care, your jewelry will remain as dazzling as the day you received it—ready to accompany you to every important moment.
Payment
Blue Harbor Marine Select accepts multiple payment methods to ensure convenience and security for our clients. We primarily accept T/T (Telegraphic Transfer / Bank Wire Transfer), L/C (Letter of Credit), and PayPal for international transactions. Other payment methods can be arranged upon request, depending on order volume and customer requirements.
Once your order has been shipped, Blue Harbor Marine Select will provide you with a tracking number and the courier’s details via email. You can use this tracking number on the courier’s official website to monitor your shipment in real time.
For any questions or assistance with tracking, you can contact our customer service team:
Contact Person: Yang Zhigang
Phone: +86-15258594841
Yes, Blue Harbor Marine Select is flexible with payment options. While we primarily accept T/T (Bank Transfer), L/C (Letter of Credit), and PayPal, we can accommodate other payment methods depending on the order size and your specific requirements.
If you wish to use an alternative payment method, please contact our sales team in advance to discuss and confirm the arrangement:
Contact Person: Yang Zhigang
Phone: +86-15258594841
Orders & Returns
Placing an order with Blue Harbor Marine Select is simple and straightforward:
Browse Products: Explore our products on the website or contact us directly for catalogs and detailed specifications.
Submit Inquiry or Order Request: Send your order details, including product name, quantity, and any special requirements, to our sales team via:
Phone/WhatsApp: +86-15258594841
Confirm Order & Payment: Our team will confirm product availability, provide a proforma invoice, and discuss payment terms.
Shipping Arrangement: Once payment is confirmed, we will arrange shipment and provide a tracking number.
For assistance at any step, our contact person, Yang Zhigang, is available to guide you through the process.
At Blue Harbor Marine Select, we understand that sometimes changes are necessary. You can cancel or modify your order under the following conditions:
Before Shipment: Orders can be canceled or changed if the shipment has not yet been processed. Please contact us immediately with your request.
After Shipment: Once the order has been shipped, cancellations are not possible, but you may arrange for return or exchange according to our return policy.
To request a cancellation or change, contact our sales team directly:
Contact Person: Yang Zhigang
Phone: +86-15258594841
We recommend contacting us as soon as possible to ensure smooth handling of your request.
No, you do not need an account to place an order with Blue Harbor Marine Select. You can simply contact our sales team directly with your order details, including product name, quantity, and any specific requirements.
For faster processing and record-keeping, creating an account is optional, but all orders can be completed via:
Phone: +86-15258594841
Contact Person: Yang Zhigang
This allows you to place orders quickly without any registration.
Blue Harbor Marine Select accepts product returns under certain conditions to ensure customer satisfaction:
Eligibility: Products must be unused, in original packaging, and in the same condition as when received.
Return Request: Contact our customer service team within 7 days of receiving the product to initiate a return. Provide your order number, product details, and reason for return.
Return Shipping: Customers are generally responsible for return shipping costs unless the product is defective or damaged during shipping.
Refund or Exchange: Once the returned product is received and inspected, we will process a refund or replacement according to your preference.
Contact Information for Returns:
Contact Person: Yang Zhigang
Phone: +86-15258594841
This process ensures your return is handled efficiently and fairly.
